Promotion period complete

iStore inverter warranty information

Two extra years
of parts cover.

A promotional 2-year parts-only warranty extension applies to eligible iStore inverters installed during the published promotion period.

Promotion began 1 August 2023
Eligible installations ended 1 July 2025
No registration required Proof of purchase required Parts-only extension
Eligible product category iStore solar inverters
Single phase iStore single-phase solar inverter Residential inverter
Three phase iStore three-phase solar inverter Three-phase inverter
Commercial iStore commercial three-phase inverter Commercial inverter

Eligibility depends on the installation date, proof of purchase and compliance with the applicable warranty requirements.

Promotion conditions

What eligible inverter
owners need to know.

The extension provides additional parts cover only. All claims must continue to meet the requirements in the applicable iStore warranty documents.

Review each condition before lodging a warranty claim.

01

Eligible installation period

The promotion applies to eligible iStore inverters installed from 1 August 2023 through 1 July 2025.

02

No registration required

Eligible inverter owners were not required to complete a separate registration for the promotional extension.

03

Proof of purchase is required

A warranty claim must include proof of purchase confirming that installation occurred within the valid promotion period.

04

Standard claim requirements apply

All claims must continue to meet the requirements set out in the relevant warranty documents.

05

The system must be online

The inverter system must be online when a claim is made during the promotional extension period.

06

Parts cover only

The promotional extension covers eligible replacement parts. Labour and freight costs are excluded during the extension.

07

Monitoring services are excluded

Free monitoring services are not included during the promotional warranty extension period.

08

Conditions may change

Promotional warranty conditions remain subject to change without notice. Refer to the current published information when claiming.

Making a claim

Have your supporting information ready.

Before lodging a claim, collect the product details and evidence required to confirm eligibility.

Proof of purchase Installation date Inverter model and serial number Online system access

This page summarises the promotional warranty extension conditions. Warranty eligibility and claim outcomes remain subject to the complete applicable warranty documents and assessment by iStore.

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